摘要
随着旅游产业的快速发展,旅游企业的竞争日益加剧,作为核心竞争力的"人力资源"越来越受重视,员工培训与开发作为开发和管理人力资源的重要方法也被越来越多的企业运用。通过旅游企业培训与开发的现状进行研究与分析,发现存在对员工培训与开发重视程度不够、员工培训与开发的体系不完整、培训需求信息收集方法单一、培训师资力量薄弱、对中高层管理人员的培训力度不够等问题,提出相应的对策:加强对旅游企业的重视程度建立健全培训管理制度,做好培训与开发的需求分析,明确培训的目标,建立稳定的内部培训讲师团队,加大中高层管理人员的培训力度。
With the rapid development of tourism industry,the tourism enterprise＆#s competition intensifies day by day,as the core competitiveness of the“human resources”is more and the more popular,staff training and de-velopment as an important method of development and the management of human resources will be used in more and more enterprises. Through the research and analysis of current situation of training and development of tourism enterprises,we find the following problems：tourism enterprises staff training and development attention degree is not enough,employee training and development system is not complete,the training demand informa-tion collection method is one - sided,training teachers are weak,the senior management personnel training in-tensity is not enough,etc. The article gives the corresponding countermeasures and suggestion：to strengthen the importance of tourism enterprises to establish and improve the training management system,complete the analysis of training and development needs,make clear the training target of the establishment of stable internal trainer team,and increase the senior management personnel training.
出处
《安徽科技学院学报》
2014年第5期94-97,共4页
Journal of Anhui Science and Technology University
关键词
旅游企业
员工培训与开发
问题与对策
Tourism enterprises
Staff training and development
Problems and countermeasures
作者简介
蔡雪洁（1984-），女，安徽省宿州市人，硕士，助教，主要从事旅游企业管理研究。
