上级反馈对员工创造力和组织公民行为的影响——领导—成员交换的中介作用被引量：29

How Does Supervisor Developmental Feedback Foster Employee Creativity and Organizational Citizenship Behavior? The Mediating Role of Leader-Member Exchange

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摘要员工创造力是企业持续创新从而实现突破性发展的关键要素,员工组织公民行为对提升企业整体效能也十分重要,因此如何提高员工创造力和组织公民行为水平越来越受到学术界和企业界的重视。引入上级发展性反馈这一前因变量,并将领导成员交换作为中介变量,以我国各类企业共334名员工为样本,构建并验证了上级发展性反馈与员工创造力、组织公民行为的关系。实证结果表明,上级发展性反馈对员工创造力和组织公民行为都有显著的正效应,领导成员交换在其中发挥中介作用。 Creativity has been considered as a critical source of sustainable organizational innovation, and organiza- tional citizenship behavior is also very important to enhance the overall organizational performance. Therefore, the development and improvement of employee creativity and organizational citizenship behavior increasingly attracts the attentions from both academicians and professionals. The purpose of this study was to explore the impact of supervisor developmental feedback on employee creativity and organizational citizenship behavior, as well as the mediating effect of leader-member exchange. Using survey data collected from 334 employees in the P.R.C., results showed that supervisor developmental feedback was significantly and positively related to employee creativity and organizational citizenship behavior. Leader-member exchange mediated the relationships.

作者尹晶郑兴山

机构地区上海交通大学安泰经济与管理学院

出处《科学学与科学技术管理》 CSSCI 北大核心 2011年第12期153-159,共7页 Science of Science and Management of S.& T.

基金国家自然科学基金项目“组织文化与组织创造力研究--基于组织的二元情境视角”(71032003) 国家自然科学基金项目“基于媒介最大化现象的组织激励研究”(70972068)

关键词上级反馈员工创造力组织公民行为领导成员交换 supervisor feedback employee creativity organizational citizenship behavior leader-member exchange

分类号 C962 [经济管理—人力资源管理] G311 [文化科学]

作者简介尹晶（1987-），女，湖北武汉人，上海交通大学安泰经济与管理学院硕士研究生，研究方向：人力资源管理、组织行为学。

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