摘要
组织沉默指的是员工了解组织运行中潜在的问题,但是出于某种目的而没有表达个人观点的行为。该文在以往研究的基础上概括了组织沉默的定义、维度以及测量手段。由于沉默行为的原因是多种的,该文从领导和组织、同事以及员工个体特征三个方面阐述影响组织沉默行为的因素,并总结了组织沉默行为对组织和员工的负面影响,特别是对组织学习过程的影响。最后提出了组织沉默行为研究的意义和展望。
Despite their knowledge on the problems of the business process in their organization, for some special reasons - in many cases employees just decide to remain silent. Researchers define this phenomenon as organizational silence. In this article, the authors briefly review the definitions, dimensions and assessment of this special organizational behavior from the current research. Organizational silence is a behavior with multiple causes. So from the leadership and organization, fellow, and individual character, the authors expatiate on the factors that influencing the organizational silence. Further the authors discuss the negative consequences of organizational silence, especially for the organization learning process. Finally the importance and the future research of organizational silence are proposed.
出处
《心理科学进展》
CSSCI
CSCD
北大核心
2006年第3期413-417,共5页
Advances in Psychological Science
关键词
组织沉默
组织氛围
领导
担心
organizational silence, organizational climate, leadership, fear.
作者简介
通讯作者：马剑虹，E-mail：jhma@zju．edu．cn
