摘要
A级旅游景区是衡量景区服务与环境质量的重要标志,是对外宣传和吸引游客的一块"金字招牌",因此在关注其数量扩张的同时,更应该注重服务与环境质量的提升。山西省A级旅游景区服务与环境质量在旅游交通、游览、旅游安全、卫生、邮电、旅游购物、综合管理、资源和环境保护等方面都存在一些问题,需要采取规范景区建设、丰富景区内涵、优化景区服务、推动景区智能化等措施,全面提升景区服务与环境质量。
The A-level tourist scenic spot is an important indicator to measure the service and environment quality of a scenic spot.It is a"golden signboard"for publicizing and attracting tourists.Therefore,while paying attention to the expansion of its quantity,we should give priority to the improvement of service and environment quality.As for the service and environment quality of A-level scenic spot in Shanxi Province,there exist problems in tourism transportation,touring,tourism safety,health,post and telecommunications,tourist shopping,comprehensive management,resources and environmental protection.Therefore,it is necessary to adopt such measure as to standardize scenic spots,enrich the internal quality of scenic spots,optimize the service of scenic spot and promote the intelligentization of scenic spots so as to comprehensively enhance the service and environment quality of scenic spots.
作者
郭艳萍
GUO Yan-ping(Shanxi Tourism Vocational College,Taiyuan,030031,China)
出处
《山西青年职业学院学报》
2019年第4期103-106,共4页
Journal of Shanxi Youth Vocational College
基金
2017年度山西省旅游发展委员会课题《山西旅游市场秩序综合水平指数评价》(课题编号:LFW201703)的部分研究成果.
关键词
山西
A级旅游景区
服务质量
环境质量
Shanxi
A-level tourist scenic spot
service quality
environmental quality
作者简介
郭艳萍(1976—),女,山西忻州人,山西旅游职业学院旅游管理系副教授,硕士,主要研究旅游教育与旅游管理。
