摘要
目的/意义 构建医院图书馆学科分析服务评价指标体系,提出医院图书馆学科分析服务发展建议。方法/过程 结合层次分析法-决策试验与评估实验室法,构建医院图书馆学科分析服务评价指标模型,根据指标权重结果和因果关系象限图,分析各指标间的层次结构关联和重要程度。结果/结论 馆员素质、读者满意度、读者感知有用性等是医院图书馆学科分析服务的关键评价指标,提出注重馆员队伍培养、完善学科资源建设、提升读者服务体验等建议。
Purpose/Significance To establish an evaluation index system for subject analysis service in hospital libraries,and to put forward suggestions for the development of subject analysis service in hospital libraries.Method/Process The AHP-DEMATEL method is used to construct an index evaluation model for subject analysis service in hospital libraries,and the hierarchical structure correlation and importance degree of each indicator are analyzed based on the index weight results and the causal relationship quadrant diagram.Result/Conclusion Librarian quality,reader satisfaction,reader perceived usefulness are key indicators of the evaluation system for subject analysis service in hospital libraries.Suggestions such as emphasizing the cultivation of librarian team,improving the construction of subject resources,and enhancing the reader service experience are put forward.
作者
申媛媛
陈小忠
王炳森
陈晶
SHEN Yuanyuan;CHEN Xiaozhong;WANG Bingsen;CHEN Jing(Library of The Third Affiliated Hospital of Sun Yat-sen University,Guangzhou 510630,China;Library of Guangdong Provincial People’s Hospital,Guangzhou 510080,China;Library of the Department of Science and Education,Shenzhen People’s Hospital(The First Affiliated Hospital,Southern University of Science and Technology),Shenzhen 518020,China;Library of Zhujiang Hospital of Southern Medical University,Guangzhou 510282,China)
出处
《医学信息学杂志》
2025年第8期91-97,共7页
Journal of Medical Informatics
基金
中国医院协会医院情报图书专业委员会科研项目。
关键词
医院图书馆
层次分析法
决策试验与评估实验室法
学科分析服务
评价指标
hospital library
analytic hierarchy process(AHP)method
decision-making trial and evaluation laboratory(DEMATEL)method
subject analysis service
evaluation index
作者简介
申媛媛,助理馆员,发表论文4篇;通信作者:陈晶。
