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新一代人工智能对组织与人力资源管理的影响与挑战 被引量:20

Impacts and Challenges of New-generation Artificial Intelligence on Organization and Human Resource Management
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摘要 以ChatGPT为代表的新一代人工智能的横空出世,对组织和人力资源管理带来影响。人工智能与数字智能人也将成为组织最重要的资产和生产要素,是具有自学习、自进化、自我增值的新组织资本。伴随着企业数智化转型进入新的阶段,人与组织关系更加复杂、多变、混序化、个性化,人与智能人有望形成新智能灵魂伙伴关系。本文由此从组织资源、人机物关系、组织形态与组织机制、替代与创造效应、以及对于人力资源管理专业工作者的影响等方面,探讨了新一代人工智能对于组织与人力资源管理的影响,为组织迎接新一轮的数智化转型提供了启迪。 The emergence of new-generation artificial intelligence,represented by ChatGPT,has a profound impact on organizations and human resource management.Artificial intelligence and digitally intelligent people will also become the most important assets of the organization,which is a new organizational capital with self-learning,self-evolution,and self-appreciation.With the digital intelligent transformation of enterprises entering a new stage,the relationship between people and organizations is more complex,changeable,ambiguous,and personalized.Human employees and intelligent people are expected to form a new intelligent soul partnership.This paper discusses the influence of the new generation of artificial intelligence on organization and human resource management from the aspects of organizational resources,human-machine relationship,organizational form and organizational mechanism,substitution effect and creation effect,as well as the impacts on human resource management professionals.Therefore,this paper provides inspiration for organizations to meet a new round of digital intelligence transformation.
作者 彭剑锋 Jianfeng PENG(School of Labor and Human Resources,Renmin University of China,Beijing 100872)
出处 《中国人力资源开发》 CSSCI 北大核心 2023年第7期8-14,共7页 Human Resources Development of China
关键词 ChatGPT 新一代人工智能 人机合作 数字人 ChatGPT New-generation AI Human-AI Collaboration Digitally Intelligent People
作者简介 通讯作者:彭剑锋,电子邮箱:pengjf007@vip.sina.com。
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