摘要
在现实医疗服务中,面对医生座席数量供不应求的现状,采用传统的双队列独立排队系统很难高效利用医院资源。对此,在不改变医院现有资源的情况下设置系统动态用来合理配比各门诊患者容量,在传统双队列独立排队系统的基础上建立动态溢流门诊排队生灭模型,并考虑患者在感性与理性因素下退出系统的概率,便于更准确地分析系统的真实状态。借助ProModel这一灵活、可靠的离散事件仿真软件,将模型可视化研究,并与传统的门诊排队模型进行对比分析。仿真结果显示,新型排队模型的队列平均长度、患者等待时间等服务指标均优于传统的排队模型。
In the practical application of medical service system,under the short supply of doctor seats,traditional double-queue independent queuing system is inadequate for sufficient utilization of hospital resources.In this regard,this paper built a dynamic system to allocate reasonably the capacity of each outpatient queuing system without increasing the current hospital resources.Furthermore,this paper modeled the dynamic overflow outpatient queuing system to improve the traditional double-queue independent queuing system,and considered the probability of exiting system under perceptual and rational factors to analyze accurately the real condition of system.With the help of ProModel,a flexible and reliable discrete event simulation software,this paper analyzed and compared visually the dynamic model with traditional outpatient queuing model.The simulation results show that the average queue length,waiting time of patients and other service indices of the new overflow queuing model are superior to those of traditional queuing model.
作者
李军祥
卢宜玲
潘龙博
Li Junxiang;Lu Yiling;Pan Longbo(Business School,University of Shanghai for Science&Technology,Shanghai 200093,China)
出处
《计算机应用研究》
CSCD
北大核心
2022年第10期3071-3077,共7页
Application Research of Computers
基金
国家自然科学基金资助项目(72071130,71572113,71871144)
国家自然科学基金匹配项目(1P16303003,2020KJFZ034,2019KJFZ048,2018KJFZ035)
上海理工大学大学生创新训练计划资助项目(XJ2021165)。
关键词
排队系统
动态溢流
退出率
感性
理性
queuing system
dynamic overflow
exit rate
perceptual
rational
作者简介
通信作者:李军祥(1971-),男,山东乐陵人,教授,博导,博士(后),主要研究方向为系统工程(lijx@usst.edu.cn);卢宜玲(1996-),女,湖北宜昌人,硕士研究生,主要研究方向为医院排队调度;潘龙博(1998-),男,本科生,主要研究方向为算法计算.
