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基于“互联网+”的综合医院智慧自助服务平台的设计与实现 被引量:10

Design and realization of smart hospital self-service platform based on"Internet+"
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摘要 目的通过医院统一自助服务平台及自助终端应用,实现平台化的自助终端业务系统、医院统一支付和对账、自助终端设备统一监控、业务数据统计分析、业务及支付接口统一封装的管理。方法基于Html+WebApi/WebForm模式、开放式WebApi接口和综合支付接口等技术实现线下HIS、PACS、LIS等业务系统与线上智慧自助服务平台的无缝对接,提高系统功能的易用性,提升患者体验。结果满足线上自助端的首次建档、挂号、缴费、查询功能、签到、住院功能、打印标签等就医需求,实现“便民惠民”。结论利用“互联网+”技术建立线上线下一体化、全功能自助就医服务流程,实现方便患者就医的目的。 Objective Through the hospital's unified self-service platform and self-service terminal application,to realize the management of self-service terminal business system,unified hos pital payment and reconciliation,unified self-service terminal device monitoring,business data statistical analysis,and unified packaging and management of business and payment interfaces on the platform.Methods Adopting Html+WebApi/WebForm mode,open WebApi interface and integrated payment interface technology to achieve seamless connection between offline HIS,PACS,LIS,etc.and online smart self-service platform,improve the easy use of system functions,and upgrade patients'experience.Results Medical needs of the online self-service terminal such as first filing,registration,payment,query function,check-in,hospitalization function,printing labels,etc.were satisfied to realize"bringing convenience and benefit to people".Conclusion Online and offline full-featured self-service medical service procedure was established with the use of"Internet+"technology,and the purpose of bringing convenience to patients was realized.
作者 陈家驹 刘阳 陈加宜 刘谦 Chen Jiaju;Liu Yang;Chen Jiayi;Liu Qian(Department of Information Management,Hainan General Hospital(Hainan Hospital Affiliated to Hainan Medical University),Haikou 570311;Department of Information Management,Central South University Xiangya School of Medicine Affiliated HaiKou Hospital(Haikou People's Hospital),Haikou 570208,China)
出处 《中国医学教育技术》 2020年第5期646-650,共5页 China Medical Education Technology
关键词 “互联网+” 自助服务 智慧服务平台 设计与实现 Internet+ Self-service Smart service platform Design and realization
作者简介 陈家驹(1983-),男,海南乐东人,工程师,本科,主要研究方向:医学信息及医院信息化建设研究;通信作者:刘阳(1973-),男,福州人,高级工程师,硕士,主要研究方向:医学信息技术研究。电话:13807569065,E-mail:lywx888@163.com。
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