摘要
目的探讨人性化护理服务应用于呼吸内科护理中的效果。方法将我院呼吸内科2016年1—12月期间收治的842例患者按照护理方法不同分为对照组与观察组,各426例。其中对照组实施常规护理服务;观察组于对照组护理基础上实施人性化护理服务。分别于护理前、护理干预1个月后采用焦虑自评量表和抑郁自评量表评价两组患者焦虑、抑郁症状,采用生活质量量表评价两组患者干预前、干预1个月后生活质量。采用呼吸内科自制满意度问卷调查表调查两组患者干预1个月后时满意度情况。结果两组患者干预1个月后焦虑、抑郁评分较干预前显著下降,然观察组焦虑抑郁评分下降较对照组更显著,P<0.05;两组患者干预1个月后生活质量评分明显高于干预前,然观察组干预1个月后生活质量评分明显高于对照组,P<0.05。观察组患者干预1个月后满意度为97.89%,明显高于对照组90.14%,χ~2=48.40,P=0.00。结论呼吸内科护理中实施人性化护理服务可有助于改善患者焦虑、抑郁情绪,更好的改善患者生活质量,提高患者满意度。
OBJECTIVE To explore the effect of humanized nursing service in nursing. METHODS In our hospital from January 2016 to December 2016, 842 patients were divided into control group and observation group according to different nursing methods. The con- trol group implemented routine care services; observation group in the control group was developed based on the implementation of hu- man care services. Before and after the nursing intervention, the anxiety and self-rating scale and the depression self-rating scale were used to evaluate the anxiety and depressive symptoms of the two groups. The questionnaire was used to investigate the satisfac- tion of the two groups after 1 month. RESULTS The scores of anxiety and depression in the two groups were significantly lower than those in the control group （P〈0.05）. The scores of anxiety and depression in the observation group were significantly higher than those in the control group （P〈0.05） The quality of life was significantly higher in the observation group than in the control group （P〈 0.05）. The satisfaction rate was 97.89% （417/426） in the observation group after 1 month, which was significandy higher than that in the control group （90.14%）, X^2=48.40, P=0.00. CONCLUSION Respiratory medical care in the implementation of human care services could help improve patient anxiety, depression, better improve the quality of life of patients and improve patient satisfaction.
出处
《中国初级卫生保健》
2018年第3期96-97,100,共3页
Chinese Primary Health Care
关键词
人性化护理
呼吸内科
心理状态
生活质量
满意度
humanistic nursing
respiratory medicine
mental state
quality of life
satisfaction
