摘要
针对现有的移动管理系统偏重于结果管理,而不能很好进行动态管理的问题,设计一种移动商务管理系统。提出无线网络、Internet及PSTN三网融合下的系统整体组网方案,以智能手机作为移动平台,采用Socket套接字方法,实现PC平台与移动平台的跨平台通信,完成外勤人员实时定位、远程移动派工、服务流程监管、视频监控等移动管理功能。测试结果表明,该系统在较大程度上提高了企业的机动性与服务效率。
A mobile business management system is designed,which is based on the problem that existing mobile management weighs too heavily on the results management and cannot master dynamic process.An overall system network scheme that is based on wireless network Internet and PSTN is presented.With the smart phone used for mobile platform and the Socket,cross-platform communications between the platform of PC and mobile phone are achieved.It also realizes functions such as real-time positioning of field staff,remote dispatching,customer service process management and visual surveillance.Through the test,it improves a very high service efficiency and enterprise mobility in the practical applications.
出处
《计算机工程》
CAS
CSCD
北大核心
2016年第1期292-299,共8页
Computer Engineering
关键词
移动商务
定位技术
套接字
远程移动派工
视频监控
管理系统
mobile commerce
positioning technology
socket
remote mobile dispatching
visual surveillance
management system
作者简介
杨璐(1985-),女,硕士研究生,主研方向为移动通信、网络通信;E-mail:84477158@qq.com
田惠生,教授;
硕士研究生。
硕士研究生
硕士研究生