档案信息服务评估模式的多视角研究被引量：8

Study on Evaluation Models of Archival Information Service from Different Angles

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摘要本文详细介绍三种档案信息服务评估模式,即面向结果的档案信息服务评估模式,以及基于绩效的SCP范式评估方法的运用;面向流程的档案信息服务评估模式,以及基于价值链的PRM效益评估方法的运用;面向结果和流程的档案信息服务综合评估模式,以及基于平衡计分卡方法的运用。 This paper describes in detail and compares three kinds of evaluation models of archival information service. First, the evaluation of archival information services based on performance and SCP paradigm used in archival information services; second, the evaluation of archival information services based on service process and PRM used in archival information services; third, the evaluation of archival information services based on full range and the BSC used in archival information services.

作者梁孟华

机构地区上海师范大学档案系

出处《档案学研究》 CSSCI 北大核心 2010年第5期63-66,共4页 Archives Science Study

基金教育部人文社会科学研究项目--"市县级公共档案馆服务绩效评价体系研究"(项目批准号:09YJC870018)研究成果之一

关键词档案信息服务评估模型应用 Archival information service Evaluation models Application

分类号 G273.5 [文化科学—档案学]

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