整合分类框架下工作场所道德情绪研究:回顾与展望

Moral Emotions in the Workplace in an Integrated Categorical Framework Research:Review and Prospects

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摘要工作场所道德情绪是个体根据社会道德规范和准则对组织中的自己或他人的行为进行评价,从而产生的一种适应性情绪,具有驱动道德行为的功能,道德规范情景下的道德情绪促进产生帮助、利他行为;道德失范情景下的道德情绪则可能会造成个人和组织的损伤。鉴于工作场所道德情绪实证研究的日益兴起,其研究主题呈碎片化、多元化态势,但主要局限于对特定具体道德情绪的分析与评述。因此,亟须建立整合框架对现有文献进行统合与梳理。本文认为对工作场所道德情绪研究应注重情绪体验自我在道德情景中所处的角色差异,根据自我在道德情景中角色差异的视角,构建包括行为者、接受者和旁观者道德情绪在内的整合性道德情绪分类框架。以此为依据,本文对道德情绪研究主题的关键文献进行分析与汇总,按照上述分类视角对其具体道德情绪进行归类与定义,并对工作场所道德情绪实证研究中所涉及的前因与后果进行系统梳理。最后,本文提出未来开展工作场所道德情绪研究应注重加强道德情绪测量方法多样化与深入化、开展道德情绪的跨文化与本土化研究、增强整合分类框架下道德情绪跨视角比较研究、拓展道德情绪影响因素研究以及揭示道德情绪的“利与弊”双重后果等,以期为研究者提供把握工作场所道德情绪研究的整体“图谱”。 Moral emotions in the work place are adaptive emotions generated by individuals’evaluation of their own or others’behaviors in accordance with social moral norms,which has the function of prompting moral behaviors.Moral emotions in the context of moral norms promote individuals’helping and altruistic behav iors;Moral emotions in the context of moral anomie may cause personal and organizational damage.In view of the rising of empirical research on moral emotions in the workplace,its research topics are fragmented and diversifed,and the existing literature on moral emotions is mainly limited to the analysis and comments on specific moral emotions.Therefore,it is urgent to establish an integration framework to integrate and sort out the existing literature.This study believes that the research on workplace moral emotions should focus on the difference of emotional experience self's role in the moral scene,and construct an integrated moral emotions classification framework including actors,recipients and observers moral emotions from the perspective of self's role difference in the moral scene.On the basis of this,the key literature on the topic of moral emotions research is analyzed and summarized,their speeific moral emotions are classified and defined from the above classification perspective,and the antecedents and consequences involved in the empirical research on moral emotions in the work place are systematically sorted out.Finally,this paper puts forward that in the future the research on moral emotions in workplace should focus on strengthening the diversification and deepening of measurement methods of moral emotions,developing cross-cultural and localization research on moral emotions,strengthening cross-visual comparison research on moral emotions under the framework of integrated classification,expanding the research on influencing factors of moral emotions and revealing the“advantages and disadvantages”of moral emotions and other dual consequences,so as to provide researchers with an overall“atlas”of the research on moral emotions in workplace.

作者黄丽潘婷 HUANG Li;PAN Ting(Yunnan University of Finance and Economics Business School,Kunming 650032)

机构地区云南财经大学商学院

出处《人力资源管理评论》 2022年第1期30-48,共19页 Human Resource Management Review

基金国家自然科学基金项目:企业数字化转型下职业生涯冲击表征、类型、影响与干预研究(72262031) 国家自然科学基金项目:工作心理理论视角下员工职业使命感促进机制实证研究——影响因素与提升策略(71802175) 国家自然科学基金项目:基于三维支持系统感知的农民工疏离感社会效应与干预模式研究(71663060)

关键词道德情绪工作场所整合分类框架研究回顾未来展望 Moral Emotions The Workplace Integrating the Classification Framework Review of Research Future Prospects

分类号 F272.92 [经济管理—企业管理]

作者简介黄丽,云南财经大学商学院教授,博士研究生导师,研究方向为企业组织与人力资源管理;潘婷,云南财经大学商学院硕士研究生,研究方向为企业组织与人力资源管理。