摘要
【目的/意义】健康信息服务需要结合数智时代的发展要求对业务流程和服务功能进行升级重构,使之向智慧服务的方向发展。【方法/过程】基于顶层设计思维和信息生态理论,首先总结了数智环境下智慧健康信息服务的构成要素和服务特征;其次在明确服务功能定位的基础上构建了智慧健康信息服务体系;最后对如何推进数智环境下的智慧健康信息服务体系建设提出了建议。【结果/结论】本文提出的智慧健康信息服务体系以及服务发展策略,旨在深化数智环境下健康信息服务的创新研究,探索符合新时代特征的健康信息服务发展路径。【创新/局限】对数智环境下的智慧健康信息服务体系构建问题进行了理论探讨。但由于智慧健康信息服务尚处于起步阶段,后期还需要结合更多的应用案例对服务体系进行完善和修正。
【Purpose/significance】Health information service needs to upgrade and reconstruct business processes and service functions in combination with the development requirements of the digital intelligence era.【Method/process】Based on top-level design thinking and information ecology theory,firstly,the constituent elements and service characteristics of intelligent health information service in digital intelligence environment are summarized;Secondly,on the basis of clarifying the service function orientation,the intelligent health information service system is constructed;Finally,it puts forward suggestions on how to promote the construction of intelligent health information service system in the digital intelligence environment.【Result/conclusion】The intelligent health information service system and service development strategy proposed in this paper aims to deepen the innovative research of health information service in the digital intelligence era and explore the development path of health information service in line with the characteristics of the new era.【Innovation/limitation】This paper discusses the construction of intelligent health information service system in intelligent environment.However,since the intelligent health information service is still in its infancy,more application cases need to be combined to improve and modify the service system in the later stage.
作者
翟兴
肖源
王若佳
楚玉鹏
李京忠
ZHAI Xing;XIAO Yuan;WANG Ruo-jia;CHU Yu-peng;LI Jing-zhong(School of Management,Beijing University of Chinese Medicine,Beijing 100029,China;Development Planning Division,Renmin University of China,Beijing 100086,China;Information and Educational Technology Center,Beijing University of Chinese Medicine,Beijing 100029,China)
出处
《情报科学》
CSSCI
北大核心
2022年第10期43-50,共8页
Information Science
基金
北京中医药大学中央高校基本科研业务费(重点攻关项目)“基层医疗机构中医药信息服务评价研究”(2020-JYB-ZDGG-070)
北京中医药大学校级科研纵向发展基金项目“移动中医医疗健康信息服务质量评价研究”(2020-ZXFZJJ-081)
关键词
数智环境
智慧服务
健康信息服务
服务体系
信息生态
digital intelligence environment
intelligent service
health information service
service system
information ecology
作者简介
翟兴(1981-),男,河南开封人,博士,副教授,主要从事信息分析、健康信息学研究;肖源(1984-),男,河南周口人,高级工程师,主要从事信息分析、区块链研究;王若佳(1992-),女,河北保定人,博士,讲师,主要从事健康信息学研究;楚玉鹏(2000-),男,山东德州人,本科生,主要从事信息管理研究;通讯作者:李京忠(1963-),男,北京人,高级实验师,主要从事医疗信息化、数据运维研究,lijz@bucm.edu.cn。
