Purpose:The purpose of this paper is to explore how libraries can develop service and product strategies and the service support mechanism to provide industrial technology information service in science parks.Design/m...Purpose:The purpose of this paper is to explore how libraries can develop service and product strategies and the service support mechanism to provide industrial technology information service in science parks.Design/methodology/approach:The analysis is based on a case study of a large Chinese research library,National Science Library(NSL),the Chinese Academy of Sciences(CAS),in serving high-tech companies in Zhongguancun Science Park(Z-Park).Findings:NSL’s practices suggested that in serving business clients,libraries’ product and service strategies should be based on the understanding of users’ needs.Aside from those services that have been recognized by clients such as document retrieval & delivery and novelty search,libraries may expand their service and provide in-depth information analysis and consultation for some key clients.Moreover,a service and product development system should be established,which differentiates the libraries’ products and services from those of their competitors.In providing industrial technology information service,libraries need to construct the service support mechanism,publicize their service and learn to cooperate with clients to meet their demands for knowledge management and innovation.Research limitations:The generalizability of the findings is limited because they are based on an individual case study.Practical implications:Our service practices provide useful information for other libraries to expand their information service to high-tech companies in the new information environment.Originality/value:Z-Park is the first and one of the largest science and technology parks in China.Hence NSL’s practices in serving high-tech companies in Z-Park can be valuable to other libraries that intend to take up the similar service.展开更多
On Nov.29th 2018,the First National Textile and Apparel Industrial Park Development Forum was suc-cessfully held in Shuyang,Jiangsu Province,welcom-ing more than 300 participants from China National Textile and Appare...On Nov.29th 2018,the First National Textile and Apparel Industrial Park Development Forum was suc-cessfully held in Shuyang,Jiangsu Province,welcom-ing more than 300 participants from China National Textile and Apparel Council,the Ministry of Industryand Information Technology,textile industry associa-tions at all levels,local governments,industrial clus-ters,textile and apparel industrial parks,industry col-leges and universities,and well-known entrepreneurs.展开更多
Yunnan Baoshan Industrial Park,with the joint effort of the government of Myanmar,has been playing its leading role in constructing investment of Baoshan-Mandalay Miuda Industrial Park ever since the Belt and Road Ini...Yunnan Baoshan Industrial Park,with the joint effort of the government of Myanmar,has been playing its leading role in constructing investment of Baoshan-Mandalay Miuda Industrial Park ever since the Belt and Road Initiative.展开更多
基金supported by the research project sponsored by the Administrative Committee of Zhongguancun Science Park
文摘Purpose:The purpose of this paper is to explore how libraries can develop service and product strategies and the service support mechanism to provide industrial technology information service in science parks.Design/methodology/approach:The analysis is based on a case study of a large Chinese research library,National Science Library(NSL),the Chinese Academy of Sciences(CAS),in serving high-tech companies in Zhongguancun Science Park(Z-Park).Findings:NSL’s practices suggested that in serving business clients,libraries’ product and service strategies should be based on the understanding of users’ needs.Aside from those services that have been recognized by clients such as document retrieval & delivery and novelty search,libraries may expand their service and provide in-depth information analysis and consultation for some key clients.Moreover,a service and product development system should be established,which differentiates the libraries’ products and services from those of their competitors.In providing industrial technology information service,libraries need to construct the service support mechanism,publicize their service and learn to cooperate with clients to meet their demands for knowledge management and innovation.Research limitations:The generalizability of the findings is limited because they are based on an individual case study.Practical implications:Our service practices provide useful information for other libraries to expand their information service to high-tech companies in the new information environment.Originality/value:Z-Park is the first and one of the largest science and technology parks in China.Hence NSL’s practices in serving high-tech companies in Z-Park can be valuable to other libraries that intend to take up the similar service.
文摘On Nov.29th 2018,the First National Textile and Apparel Industrial Park Development Forum was suc-cessfully held in Shuyang,Jiangsu Province,welcom-ing more than 300 participants from China National Textile and Apparel Council,the Ministry of Industryand Information Technology,textile industry associa-tions at all levels,local governments,industrial clus-ters,textile and apparel industrial parks,industry col-leges and universities,and well-known entrepreneurs.
文摘Yunnan Baoshan Industrial Park,with the joint effort of the government of Myanmar,has been playing its leading role in constructing investment of Baoshan-Mandalay Miuda Industrial Park ever since the Belt and Road Initiative.
