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品管圈在降低日间手术当日取消率中的应用

Application of quality control circle in reducing same-day cancellation rate of day surgery
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摘要 目的探讨品管圈在降低日间手术当日取消率中的应用。方法成立品管圈小组,确定降低日间手术当日取消率为活动主题,调查2023年8月—10月空军军医大学第一附属医院所有预约日间手术的患者,统计当日取消手术的人数及原因,依据品管圈十大步骤制定相关措施及改进流程,2024年3月对品管圈活动后日间手术当日取消率进行分析。结果通过品管圈活动,当日取消率由2.39%降至0.67%,目标达成率为135.43%,进步率为71.97%。结论此次品管圈活动有效降低了日间手术当日取消率。 Objective To explore the application of quality control circle in reducing the same-day cancellation rate of day surgery.Methods A quality control circle team was set up,and determined the theme of reducing the sameday cancellation rate of day surgery.A survey was conducted among all patients who had made appointments for day surgeries at the First Affiliated Hospital of the Air Force Military Medical University between August and October 2023.The number of patients who cancelled their surgeries on the day and the reasons for their cancellations were recorded.Based on the ten steps of the quality control circle,relevant measures and improvement processes were formulated.In March 2024,the same-day cancellation rate of day surgery after the quality control circle activity was analyzed.Results The same-day cancellation rate decreased from 2.39%to 0.67%,the target achievement rate was 135.43%,and the progress rate was 71.97%.Conclusion The quality control circle activity can effectively reduce the same-day cancellation rate of day surgery.
作者 牛明明 于沛华 谢姣 姜璐 高博欣 徐蕾 NIU Mingming;YU Peihua;XIE Jiao;JIANG Lu;GAO Boxin;XU Lei(Day Surgery Center,the First Affiliated Hospital of the Air Force Military Medical University,Xi’an,Shaanxi 710032,P.R.China)
出处 《华西医学》 2025年第2期239-244,共6页 West China Medical Journal
基金 陕西省软科学研究计划项目(2022KRM184)。
关键词 品管圈 日间手术 当日取消率 Quality control circle day surgery same-day cancellation rate
作者简介 通信作者:徐蕾,Email:Xulei55087029@163.com。
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