摘要
多院区发展是大型公立医院优质资源扩容的有效形式。针对多院区权责利关系、功能定位、学科布局、医疗质量与服务同质化、人财物管理中存在的问题,作者总结了浙江大学医学院附属第二医院在多院区建设过程中构建的一体化管理体系。该体系包括标准为导向的质量体系、需求为导向的服务体系、岗位为导向的人事体系、高效为导向的财务体系、共享为导向的信息体系以及互融为导向的文化体系,形成了"院区协同、差异定位、同质发展"的一体化管理模式,显著提升了医院管理效能、服务能力和运营效率,可为公立医院管理者提供有效参考。
The development of multi-campus is an effective way to expand and enlarge high-quality medical resources for public hospitals.In view of the problems in the relationship between power,responsibility and benefit,functional positioning,discipline layout,homogenization of medical quality and service,and management of human and financial resources in multi-campus,the authors introduced the integrated management system built by the Second Affiliated Hospital Zhejiang University School of Medicine in the process of multi-campus construction.The system included a standard-oriented quality system,a demand-oriented service system,a position-oriented personnel system,an efficiency-oriented financial system,a sharing-oriented information system and a mutual integration-oriented culture system,and formed an integrated management mode of"hospital-area synergy,differential positioning,and homogeneous development",which significantly improved the management efficiency,service capacity and operational efficiency of the hospital,and could provide an effective reference for public hospital managers.
作者
汤妍
郑芬芳
张冯江
杜淑玲
杨娟
Tang Yan;Zheng Fenfang;Zhang Fengjiang;Du Shuling;Yang Juan(Party and Hospital Administration Office,The Second Affiliated Hospital Zhejiang University School of Medicine,Hangzhou 310009,China)
出处
《中华医院管理杂志》
CSCD
北大核心
2023年第3期165-169,共5页
Chinese Journal of Hospital Administration
关键词
医院管理
医院
公立
多院区
一体化管理
Hospital management
Hospitals,public
Multi-campus
Integrated management
作者简介
通信作者:郑芬芳,Email:zhengff@zju.edu.cn。
