摘要
目的对上海市黄浦区某社区“1+1+1”医疗机构组合签约效果进行评价,为下一步工作指明优化方向。方法于2019年6月—2019年10月,根据签约时长和就诊次数,分层随机抽取上海市黄浦区某社区签约组和未签约组居民各603例,并分别于2019年11月、2020年6月按年份采集2018、2019年间研究对象的就诊行为和药品费用信息。结果共获得签约和未签约居民各602例数据。2组居民对社区卫生服务中心的信任程度、首诊意愿、便利性、服务态度、服务效果、家庭医生费用管理的看法等方面差异均有统计学意义(均P<0.05),且签约组居民表达信任、愿意、满意、希望及早落实等积极态度的比例更高。倾向性评分匹配前后,2组居民在2018、2019年本社区就诊次数、2年次数差额和药品总费用支出等方面差异均有统计学意义(均P<0.05),在2018、2019年药品总费用差额以及自付费用等方面比较,差异无统计学意义(均P>0.05),2018、2019年自付费用间差额,在匹配前差异均有统计学意义,匹配后则差异无统计学意义。结论签约服务较好满足了社区中对社区卫生中心主观评价高、配药需求高的居民的需求,并对其下沉社区就诊有促进作用,但并未形成口碑传播效应和带动效应;家庭医生尚未借助签约发挥控费作用,签约尚处在促进家庭医生与居民建立管理服务的关系阶段。
Objective To evaluate the effect of the"1+1+1"medical institution combination contract in a community in Huangpu District,Shanghai,and point out for the next step of optimisation direction.Methods From June 2019 to October 2019,based on the length of contract signing and the number of visits,603 cases of residents in a community in Huangpu District,Shanghai,were hierarchically and randomly selected,and the medical visits and cost information of the study subjects between 2018 and 2019 were collected in November 2019 and June 2020,respectively.Results A total of 602 cases of contracted and non-contracted residents were obtained.Significant differences in the degree of trust in the community health service centre,willingness for first consultation,convenience,service attitude,service effect and views on family doctor cost management were observed between the two groups(all P<0.05),and the residents in the contract group highly expressed trust,willingness,satisfaction,hope for early implementation and other positive attitudes.Before and after propensity score matching,the two groups of residents had significant differences in the number of community visits,the difference between the number in two years,and the total drug expenditure in 2018 and 2019(all P<0.05).No significant difference in the total cost difference and out-of-pocket expenses in 2018 and 2019 was observed(all P>0.05).This difference between out-of-pocket expenses in 2018 and 2019 was significantly different before matching but not after matching.Conclusion The contracted service satisfies the needs of residents in the community who have high subjective evaluations of community health centres and high drug dispensing needs and promotes their community visits,but it has not formed a word-of-mouth transmission effect and a driving effect.Furthermore,family doctors have not yet used the contract service to control the cost,and the contract service is still in the stage of promoting the establishment of management service relationships between family doctors and residents.
作者
季晖
JI Hui(Huaihai Middle Road Community Health Service Center,Huangpu District,Shanghai,Shanghai 200025,China)
出处
《中华全科医学》
2023年第3期449-453,共5页
Chinese Journal of General Practice
基金
上海市黄浦区科研项目(HKM201732)。
关键词
“1+1+1”医疗机构组合签约
效果
就诊
费用
Sign the contracts with"1+1+1"combination of medical institutions
Effect
Consultation
Fee
作者简介
季晖,E-mail:46139869@qq.com。
