摘要
随着我国医疗卫生体制改革的不断推进,公立医院已逐步从传统扩张型经营模式向内涵式经营模式转变。在外部环境不断变化的严峻形势下,公立医院需要转变经营思路,强化内部运营管理,进一步提升运营管理效率。医院运营效率作为公立医院核心竞争力的重要内容,它的提升有赖于临床科室运营效率的提升,如何通过运营效率数据的呈现对临床科室工作作出客观、真实的评价,这也是管理过程中的重点与难点。本文以三级公立医院绩效考核运营效率指标体系作为参考依据,根据德阳市人民医院实际情况,探索建立数据易提取、概括性好的临床科室运营效率考核指标,并运用K-means聚类方法探索分析,对医院31个临床科室的运营效率指标进行评价,结果分为运营效率高、次高、次低、低4类,其评价效果有利于医院发现临床科室的不足之处,也能够为医院分配医疗资源和临床科室绩效评价提供参考依据。
With the advancement of China′s medical and health system reform,public hospitals have gradually transformed from a traditional expansion business model to a connotative business model.Under the severe situation of constantly changing external environment,public hospitals need to change their management thinking,strengthen internal operation management,and further improve the efficiency of operation management.Hospital operating efficiency is an important part of the core competitiveness of public hospitals,and its improvement depends on the improvement of the operating efficiency of clinical departments.How to make an objective and true evaluation of the work of clinical departments through the presentation of operational efficiency data is also the focus and difficulty in the management process.This article uses the operational efficiency evaluation indicators in the three-level public hospital performance evaluation index system as a reference basis,according to the actual situation of the hospital,explores the establishment of easy-to-extract data and good general clinical department operation efficiency evaluation indicators.Using K-means clustering to explore and analyze,evaluate the operating efficiency indicators of 31 clinical departments in the hospital,and the results are divided into four categories:high,second-high,second-low,and low operating efficiency.The evaluation effect is helpful for the hospital to find the deficiencies of the clinical departments,and also provides a reference for the hospital to allocate medical resources and evaluate the performance of the clinical departments.
作者
何昱林
HE Yulin(Department of Operation Management,Deyang People′s Hospital Deyang City,Sichuan Province,Deyang618000,China)
出处
《中国当代医药》
CAS
2022年第11期127-131,F0004,共6页
China Modern Medicine
