摘要
后疫情时期,北京市城区的末端物流出现很多变化:消费者配送需求变化导致末端物流服务的变化与升级;城区复杂的配送环境、有限的配送资源加剧了末端物流配送难度;快递接收柜和无人车配送等先进技术的应用提速;直播带货新电商模式的火爆增加了逆向末端物流业务量。针对末端物流的现实变化,应以新出台的国家政策和行业规定为契机加快末端物流基础建设;构建布局合理、功能完善、智能规范的创新、共享型物流末端配送体系;应用新科技、新工具、新策略优化末端物流流程智能化和信息化水平;细分客户群,实现优质、差异化末端物流客户服务;完善末端逆向物流流程,保障直播带货电商模式的运营。
During the post-epidemic period,there are many changes in the terminal logistics of Beijing urban area.The change of consumers'distribution demand leads to the change and upgrade of terminal logistics service.The complex distribution environment and limited distribution resources aggravate the difficulty of terminal logistics distribution.The advanced technologies'application,such as express receiving cabinet and unmanned vehicle distribution,has sped up.The popularity of new e-commerce mode with live delivery has increased the business volume of reverse end logistics.In view of the actual changes of terminal logistics,we should take the new national policies and industry regulations as an opportunity to speed up the infrastructure construction of terminal logistics.Build an innovation and sharing system of intelligent and standardized logistics terminal distribution with reasonable layout and perfect function.Apply new technology,new tools and new strategies to optimize the intelligent and informatization level of terminal logistics process.Subdivide the customer group to achieve high quality and differentiated customer service of terminal logistics.Improve the terminal reverse logistics process to ensure the operation of e-commerce mode with live delivery.
作者
李冰
LI Bing(Beijing Vocational College of Labor and Social Security,Beijing 100029)
出处
《北京劳动保障职业学院学报》
2020年第3期38-43,共6页
Journal of Beijing Vocational College Of Labour And Social Security
关键词
后疫情时期
北京市城区
末端物流
post-epidemic period
Beijing urban area
terminal logistics
作者简介
李冰(1974-),女,辽宁人,北京劳动保障职业学院民生福祉系副教授,硕士。
