摘要
综合整治骚扰电话专项行动开启了社会共治骚扰电话问题的新局面。针对商业营销类骚扰电话治理中面临的识别和判定困难等问题,中国信息通信研究院采用"疏堵结合"理念,借鉴国外DoNot Call机制,探索建立全国防骚扰信息综合服务平台。平台登记用户对各类商业营销信息的接收意愿并提供个性化拦截服务,这既为广大用户提供必要的防扰保障,又能为确有需求的用户提供精准的商业信息,是对治理骚扰电话问题的一种实践探索。
The special action to comprehensively rectify unwanted calls has opened up a new situation in the issue of social co-governance.Facing the identification and judgment difficulties in commercial marketing unwanted calls management,CAICT adopts the design idea of“combination of dredge and block”,learning from the“Do Not Call”mechanism to explore the establishment of National Comprehensive Service Platform for Defense Unwanted calls.The platform not only provides necessary defense for users,but also provides accurate business information for users who have real needs,which is also a practical exploration of unwanted callsmanagement.
作者
张大坤
郑金金
ZHANG Dakun;ZHENG Jinjin
出处
《信息通信技术与政策》
2019年第1期21-24,共4页
Information and Communications Technology and Policy
关键词
商业营销类骚扰电话
疏堵结合
谢绝来电
号码标记
business unwanted calls
combination of dredge and block
donot call
numbermark
作者简介
张大坤,中国信息通信研究院技术与标准研究所高级工程师;郑金金,中国信息通信研究院技术与标准研究所工程师