摘要
为了更好地开展面向一线科研用户的知识服务,文章以深度访谈的方式调查了科研人员的知识服务需求。调查表明,科研过程中不同职称、不同研究领域以及不同研究属性的科研用户在不同研究阶段的知识服务需求存在较大的差别和阶段特性。根据需求特点,制定了加强知识服务团队建设、加强团队成员间的协同、加强知识管理平台的建设与完善以及资源建设全局化等服务策略。
The paper makes a survey on the needs of knowledge service of researchers by interview aiming at providing knowledge services for front-line research users. The investigation shows that the needs for knowledge services are significantly different among users with different titles, in different research fields and with different research nature as well as in different research stages. The authors argue that a series of service strategies should be made in accordance with the needs of users, with particularly emphasis on strengthening the team building and coordinating, improving the knowledge platform and promoting the resource constructing and sharing.
出处
《图书馆学研究》
CSSCI
北大核心
2010年第10期62-65,87,共5页
Research on Library Science
基金
中科院国家科学图书馆青年人才前沿领域项目"面向科研过程的知识服务研究"的成果之一
关键词
知识服务
科研过程
学科馆员
需求分析
服务对策
knowledge services scientific process subject librarian demands of service service strategies
