摘要
目的建立一套集社区卫生服务利益相关者权益于一体的、用于社区护士工作量化考核的指标体系。方法通过文献分析构建指标备选库,采用德尔菲法实施2次专家咨询遴选二级、三级指标,并对一、二级指标赋予权重,运用综合平衡权重法修正专家咨询结果,经过专题讨论小组直接到预测评现场考察测评指标的可操作性。结果确立社区护士工作量化考核指标体系4项一级指标(监督评估、专业评估、社会评估、自我评估),17项二级指标,84项三级指标。结论依据国家公布的社区卫生服务机构的基本职能及《社区护理学》规定的护理工作内容建立的社区护士工作量化考核指标体系,能较为准确、客观地考核社区护士工作。
Objective To establish an index system for evaluating workload of community nurses. Methods Literature review was used to construct framework of the evaluation system, Delphi method was employed to conduct 2 rounds of expert consultation so as to confirm level 2 and level 3 indicators, and weights of indicators were adjusted by using variable weight synthetic evaluation. Then the operability of the system was tested by field appraising. Results The appraisal system was composed of 4 dimensions （supervi- sion appraisal, profession appraisal, social appraisal and self appraisal）, 17 level 2 indicators and 84 level 3 indicators. Conclusion The evaluation system developed according to the function of community health services and community nurses＇ tasks can measure workload of community nurses accurately and objectively.
基金
枣庄市卫生局科技发展计划项目(200936)
枣庄市科学技术成果(2009067)
关键词
社区护士
工作量化
考核
权益
指标体系
community nurses
quantitative assessment of workload
appraisal
rights
index system
作者简介
于建琴（1963-）．女，本科，副主任护师
