摘要
目的细化输液流程，关注要素质量，规范护理行为标准，提高过程预控能力。方法依据标准，2007年9—12月共抽查护理人员215名。实施跟踪过程质量及护理行为评价后2008年9、10月共抽查护理人员436名。以静脉置管为例比较两组在查对行为、操作行为、消毒行为、沟通行为、安全行为质量的变化。结果两组的质量指标差异有显著的统计学意义（P〈0．001），关键环节的行为质量有效落实，加强了过程管理的预控和风险防范，主动控制输液质量。结论护理行为质量的控制是管理方法有终末转向环节，缺陷控制突出了预防为主，主动控制输液质量，达到持续改进的效果。
Objective To confine the process of venous transfusion concern about the dements of quality, standardize the nursing standards of conduct, improve the ability of process control. Methods The process of venous transfusion was confined, the action targets were refined, and the quality standards were developed. Then, 215 nurses were checked randomly basing on these standards during September to December in 2007. After conducting tracking process quality and evaluation of nursing behavior, 436 nurses were checked randomly during September to October in 2008. The changes between the two groups were compared at the following aspects ： checking behavior, operation behavior, disinfection acts, communication behavior and safe behavior quality. Results There was statistical significance between the two groups in quality indicators （ P 〈 0. 001 ） . The effective implementation of conduct quality of key links and active control of the quality of transfusion enhanced the pre - control process management and risk prevention. Conclusions Conduct quality control of nursing is the management methods shifting from terminal to link, and defect control stresses the value of prevention. Active control of the quality of venous transfusion, and achieving continual improvement of the effectiveness make nursing control more scientific, standardized and programmed.
出处
《国际护理学杂志》
2010年第1期21-24,共4页
international journal of nursing
基金
济南市卫生局计划项目
关键词
静脉输液
护理行为
质量预控
Intravenous transfusion
Nursing behavior
Quality control
