摘要
我院对原有门诊药房调剂方式加以改变 ,利用计算机网络技术来调配药品。门诊挂号处通过计算机录入病人资料 ,医师用计算机录入处方 ;配药药师直接凭打印的药袋配药 ;发药药师按医师开出的打印处方内容逐袋逐项核对。调剂方式具有以下优点 :方便病人、保证划价的准确性、减少病人取药程序 ,大大减少药师配、发药和病人取药的错误 ,提高药房配、发药品质量 ;有效保证处方的完整性、可查性 ,提高了工作效率 ;促进服务态度的转变。病人满意度调查结果表明 。
Our hospital changed the old dispensing mode of its outpatient pharmacy and started to dispense drugs by applying computer network techniques. At the registration area of the outpatient clinic, patient data were entered by means of the computer and the doctor entered his prescription by means of the computer; the dispensing pharmacist dispensed drugs according to the printed drug bag; the distributing pharmacist made checks according to the printed prescription by the doctor item by item and bag by bag. The new dispensing mode had the following advantages: bringing convenience to the patient, ensuring the accuracy of pricing, and shortening the drug-obtaining process; greatly cutting down on the errors occurring in the drug dispensing, distributing and obtaining process, and improving the quality of drug dispensing and distribution; effectively guaranteeing the wholeness and traceability of the prescriptions; greatly enhancing work efficiency; and bettering service manners. Surveys on the level of patients' satisfaction indicated that the level of patients' satisfaction towards the management of our hospital's pharmacy showed a year-to-year upward tendency.
出处
《中华医院管理杂志》
2004年第12期754-755,共2页
Chinese Journal of Hospital Administration
基金
广州市重点科技项目 ( 98Z1180 1)