摘要
网络环境下,医院读者利用图书馆能否使其获得满意的文献信息资源,获得有质量的服务,其满意程度高低,决定着医院图书馆的生存和发展。
Under the network environment,the literature information resources of hospital libraries can obtain satisfactory,the satisfaction degree Determines the survival and development of hospital library.
作者
迟明
CHI Ming(The First Affiliated Hospital of Dalian Medical University,Dalian 116011,Liaoning,China)
关键词
读者满意
读者服务
医院图书馆
Reader satisfaction
Service for readers
Hospital library
