摘要
如何有效激活居民持续参与志愿服务是基层社区治理面临的普遍性难题。人们易于形成的共识是持续的志愿参与作为一个行为迭代的过程,过去志愿服务的经历体验及满足感会影响继续参与决策,但究竟影响路径如何并未显明。长期以来,志愿服务学界与实务界更多基于“参与—回报—再参与”的回馈服务假设,探究了志愿服务内在价值与外在回报的激励效应。本研究通过实证分析发现,尽管服务效能、组织支持、团体融合、个体增能都是志愿体验和满足感的重要来源,但只有团体融合对持续参与社区志愿服务具有显著促进作用。为此,破解持续性社区志愿参与困境的一个可能方向是重新回归志愿服务机制的社会交往本质,基于“参与—融合—再参与”的社会融合逻辑进行社区志愿服务实践探索。
How to effectively activate residents’continuous participation in voluntary service is a universal problem faced by grassroots community governance.It is easy to form a consensus that continuous voluntary participation is an iterative process of behavior,and the experience and satisfaction of past voluntary service will affect continuous participation in decision-making,but the effects is not obvious.For a long time,the academic and practical circles of voluntary service have explored the incentive effect of the internal value and external rewards of voluntary service based on the feedback service hypothesis of“participation—rewards—re-engage”.Through empirical analysis,this study found that although service efficiency,organizational support,group integration and individual empowerment are all important sources of voluntary experience and satisfaction,only group integration can signifi cantly promote continuous participation in community voluntary service.Therefore,one possible way to solve the dilemma of continuous community voluntary participation is to return to the essence of social communication voluntary service mechanism and explore the practice of community voluntary service based on the logic of social integration“participation—integration—re-engage”.
作者
齐从鹏
张强
Qi Congpeng;Zhang Qiang
出处
《中国志愿服务研究》
2022年第4期125-141,204,共18页
The Chinese Journal of Volunteering
基金
山东省社会科学规划研究一般项目“志愿服务融合性发展研究”(项目编号:22CSHJ08
主持人:齐从鹏)
作者简介
齐从鹏,山东青年政治学院政治与公共管理学院讲师,山东省习近平新时代中国特色社会主义思想研究中心志愿服务基地研究员;张强,北京师范大学社会发展与公共政策学院,教授
