Pooling,unpooling/specialization,and discretionary task completion are typical operational strategies in queueing systems that arise in healthcare,call centers,and online sales.These strategies may have advantages and...Pooling,unpooling/specialization,and discretionary task completion are typical operational strategies in queueing systems that arise in healthcare,call centers,and online sales.These strategies may have advantages and disadvantages in different operational environments.This paper uses the M/M/1 and M/M/2 queues to study the impact of pooling,specialization,and discretionary task completion on the average queue length.Closed-form solutions for the average M/M/2 queue length are derived.Computational examples illustrate how the average queue length changes with the strength of pooling,specialization,and discretionary task completion.Finally,several conjectures are made in the paper.展开更多
提出了一种动态自适应排队模型,并设计了相关排队算法.根据病人的优先级和在队列中所占的比例不同设置不同的权重参数,该参数可通过层次分析法(AHP)获得,考虑病人等待时间长短和队列长度动态改变病人的就诊序列,并以一个实例验证了该方...提出了一种动态自适应排队模型,并设计了相关排队算法.根据病人的优先级和在队列中所占的比例不同设置不同的权重参数,该参数可通过层次分析法(AHP)获得,考虑病人等待时间长短和队列长度动态改变病人的就诊序列,并以一个实例验证了该方法.最后利用.NET编程平台、MS SQL Server 2000数据库平台以及TCP/IP网络构建了医院预约排队系统.展开更多
文摘Pooling,unpooling/specialization,and discretionary task completion are typical operational strategies in queueing systems that arise in healthcare,call centers,and online sales.These strategies may have advantages and disadvantages in different operational environments.This paper uses the M/M/1 and M/M/2 queues to study the impact of pooling,specialization,and discretionary task completion on the average queue length.Closed-form solutions for the average M/M/2 queue length are derived.Computational examples illustrate how the average queue length changes with the strength of pooling,specialization,and discretionary task completion.Finally,several conjectures are made in the paper.
文摘提出了一种动态自适应排队模型,并设计了相关排队算法.根据病人的优先级和在队列中所占的比例不同设置不同的权重参数,该参数可通过层次分析法(AHP)获得,考虑病人等待时间长短和队列长度动态改变病人的就诊序列,并以一个实例验证了该方法.最后利用.NET编程平台、MS SQL Server 2000数据库平台以及TCP/IP网络构建了医院预约排队系统.
