With the arrival of the information age, research activities focused on the practice and approaches of knowledge services are on a marked increase as evidenced in the publications of social sciences. According to a so...With the arrival of the information age, research activities focused on the practice and approaches of knowledge services are on a marked increase as evidenced in the publications of social sciences. According to a social network analysis on knowledge service related literature, it reveals that information and knowledge workers often fail to take such an important element as the functional role of an emotive engagement into consideration in their study of knowledge services. It has increasingly become an issue of high profile with the rapid development of digital libraries and their web-based knowledge services in China and anywhere else in the world. In order to have a clearer understanding about issues involved in knowledge servicing so as to maximize the effectiveness and efficiency of digital libraries in their knowledge service performance, the author has conducted surveys for seven times on the online information seeking behavior of graduate students at the Chinese Academy of Sciences with such research methods as questionnaires, interviews and natural observations during September 2006-June 2009. The research result has showed the emotive element has an important role in the user's information seeking behavior and in knowledge services practice. Therefore, knowledge services rendered may be more effective by adding the emotiveness-oriented communication element into such practice. This paper recommends that such an emotiveness-oriented communication approach should be carefully studied and factored into libraries' knowledge services practice.展开更多
The evolution of the society and economy has stimulated the development of Knowledge Service(KS), making it an indispensable solution to address future challenges facing libraries and information institutions. However...The evolution of the society and economy has stimulated the development of Knowledge Service(KS), making it an indispensable solution to address future challenges facing libraries and information institutions. However at present, academic research on knowledge service is falling short and its definition is far from clear and complete. As such,this article proposes the Three-dimensional Framework Knowledge Service(TdFKS) for libraries and information institutions based on the knowledge value chain model. By making reliability analysis and mean value analysis of a questionnaire survey result, the article clarifies the structure of the three-dimensional framework and verifies the rationality of the TdFKS.展开更多
Purpose： This paper introduces an amino acids industry knowledge service platform, which integrates industry data, science literature, and technology knowledge from patents.Design/methodology/approach： From the pers...Purpose： This paper introduces an amino acids industry knowledge service platform, which integrates industry data, science literature, and technology knowledge from patents.Design/methodology/approach： From the perspective of knowledge organization, the amino acids industry knowledge service platform comprises a basic data layer, a knowledge representation layer, and a knowledge service layer. The platform integrates heterogeneous information sources by means of a multi-dimensional integration index. It enables users to find technology knowledge from patents by employing the semantic Theory of Inventive Problem Solving （TRIZ）.Findings： This paper constructs an integrated amino acids industry database, which offers a general service oriented to the public, and a technical innovation knowledge base, which offers a value-added service oriented to enterprises.Research limitations： The technical innovation knowledge base only includes parts of amino acids technology knowledge, making it suitable to meet certain specific needs.Practical implications： Semantic annotation of technical innovation knowledge from patents requires manual work by domain experts.Originality/value： The amino acids industry knowledge service platform offers not only an integrated search service for amino acids industry information, but also a deep tech mining service for technical innovation knowledge of amino acids. It will offer a more personalized knowledge service in the future.展开更多
Purpose: The study was carried out to construct a domain knowledge service system based on the Scientific & Technological Knowledge Organization Systems(STKOS). Design/methodology/approach: The framework of a doma...Purpose: The study was carried out to construct a domain knowledge service system based on the Scientific & Technological Knowledge Organization Systems(STKOS). Design/methodology/approach: The framework of a domain knowledge service system is designed on the basis of the STKOS, and the STKOS science and technology vocabularies, category systems, and ontology networks are applied to realize the knowledge organization and semantic linking of the scientific and technological information resources. Meanwhile, related knowledge-mining analysis algorithms and models are improved, and some tools such as Solr and D3 are used for developing the system. This system integrates various knowledge service modules, including unified search of domain information resources and knowledge-linked navigation, domain hotspot and burst topics monitoring analysis, knowledge structure and evolution analysis, literature citation network, and research agents’ cooperative relationship network analysis. Findings: The system can help to refine descriptions, knowledge organization, and the semantic linking of various kinds of information resources closely related to science and technology. Such resources include domain literature, institutions, scientists, projects, and more. Research limitations: Trial assessment and performance improvement should be carried out for the knowledge service application on the basis of more types of and larger quantities of domain information resources.Practical implications: The domain knowledge service system provides an integrated knowledge discovery tool, as well as several kinds of knowledge mining analysis services for researchers.Originality/value: Our practice can be used as a valuable guide for libraries and information institutions that plan to provide deep domain knowledge services.展开更多
Purpose： This paper documents an exploration of an innovative approach to the sharing of documents and information among the members of the National Alliance of Academies of Sciences （NAAS） in China, based on the p...Purpose： This paper documents an exploration of an innovative approach to the sharing of documents and information among the members of the National Alliance of Academies of Sciences （NAAS） in China, based on the practice initiated by the National Science Library of the Chinese Academy of Sciences （NSLC）.Design/methodology/approach： Through interviews and user surveys, we analyzed the general information demands of users from provincial academies of sciences （PASs） and problems of their document and information service teams. Based on our findings, we designed targeted services to help Alliance members support their document resources, information services for science and technology （S＆T） decisions, and their knowledge transfer achievements. Furthermore, we offered training courses for provincial service teams, researchers, and administrators, to improve their information skills. These activities represent a new collaborative model for professional library consortia.Findings： To date, our service has been extended to all Alliance members, covering 19 provinces in China, and the NSLC service covers all aspects of knowledge services of Alliance members, from basic document delivery services to subject information analyses.Research limitations： Different PASs have different understandings of the role of the document and information services in the process of scientific research. These differences limit information service sharing of the NSLC with the PASs, and affect the service performance. For the sake of convenience, the original survey was conducted in only three provinces, which may not fully reflect the information needs of users in each Alliance institution. In addition, quantitative and qualitative analyses have been limited by the coverage of the sample.Practical implications： Document and information sharing has not only taken advantage of the NSLC knowledge service system and cooperation model, it has also enhanced the range of services of the NAAS in China.Originality/value： Based on knowledge service enhancements, the NAAS in China has formed a new kind of library consortium, which has broken the traditional library alliance model that was based mainly on the sharing of resources and services.展开更多
With user-generated content, anyone can De a content creator. This phenomenon has infinitely increased the amount of information circulated online, and it is beeoming harder to efficiently obtain required information....With user-generated content, anyone can De a content creator. This phenomenon has infinitely increased the amount of information circulated online, and it is beeoming harder to efficiently obtain required information. In this paper, we describe how natural language processing and text mining can be parallelized using Hadoop and Message Passing Interface. We propose a parallel web text mining platform that processes massive amounts data quickly and efficiently. Our web knowledge service platform is designed to collect information about the IT and telecommunications industries from the web and process this in-formation using natural language processing and data-mining techniques.展开更多
Purpose:Centralized on the construction of a personalized knowledge environment that can better meet the need of Chinese agricultural researchers,this paper presents the practice conducted by the National Agricultural...Purpose:Centralized on the construction of a personalized knowledge environment that can better meet the need of Chinese agricultural researchers,this paper presents the practice conducted by the National Agricultural Library(NAL)of Chinese Academy of Agricultural Sciences(CAAS)in the digital research environment.Based on the analysis of information needs of Chinese agricultural researchers,CAAS constructed digital research environments for its researchers at different levels,by means of providing more professional knowledge services for targeted researcher users.Design/methodology/approach:On the basis of the construction of public service platform—National Agriculture Information System of the Library of CAAS(i.e.NAL),local resources were integrated with public open resources by using key technologies,such as Web 2.0,knowledge navigation,linked data and intelligent retrieval,to construct an institutional personalized digital repository for CAAS researchers.Findings:By using the construction tool CAASPKE,knowledge environment platforms have been constructed for 10 CAAS institutes,taking roughly 33%of CAAS institutes.In addition,16 discipline information environment platforms have been set up for CAAS research teams,and 5 professional digital libraries for provincial agricultural academies,which spread in Beijing,Shanxi,Sichuan,and the Xinjiang and Tibet Autonomous Regions.Research limitations:User’s local collections ought to be integrated with IR resources of the CAAS platform constantly.Due to the lack of overall knowledge resources,functions of the platform have not been fully explored,so the effect need be evaluated with the time being.Practical implications:The construction of research knowledge environment in CAAS has not only contributed to the development of its personalized knowledge service system,but also made the functions of libraries transformed into the information service system.In this case,CAAS libraries are now playing more and more important roles in the innovation process of Chinese agricultural researchers.Originality/value:The innovative practice is the first endeavor that ever implemented in the agricultural information service area across China’s mainland.The construction tool developed for the knowledge environment of personalization could customize resources flexibly according to the need of different CAAS users,and it can organize the knowledge resources of CAAS institutes effectively.展开更多
文摘With the arrival of the information age, research activities focused on the practice and approaches of knowledge services are on a marked increase as evidenced in the publications of social sciences. According to a social network analysis on knowledge service related literature, it reveals that information and knowledge workers often fail to take such an important element as the functional role of an emotive engagement into consideration in their study of knowledge services. It has increasingly become an issue of high profile with the rapid development of digital libraries and their web-based knowledge services in China and anywhere else in the world. In order to have a clearer understanding about issues involved in knowledge servicing so as to maximize the effectiveness and efficiency of digital libraries in their knowledge service performance, the author has conducted surveys for seven times on the online information seeking behavior of graduate students at the Chinese Academy of Sciences with such research methods as questionnaires, interviews and natural observations during September 2006-June 2009. The research result has showed the emotive element has an important role in the user's information seeking behavior and in knowledge services practice. Therefore, knowledge services rendered may be more effective by adding the emotiveness-oriented communication element into such practice. This paper recommends that such an emotiveness-oriented communication approach should be carefully studied and factored into libraries' knowledge services practice.
基金supported by the National Planning Office of Philosophy and Social Science(Grant No.06BTQ027)
文摘The evolution of the society and economy has stimulated the development of Knowledge Service(KS), making it an indispensable solution to address future challenges facing libraries and information institutions. However at present, academic research on knowledge service is falling short and its definition is far from clear and complete. As such,this article proposes the Three-dimensional Framework Knowledge Service(TdFKS) for libraries and information institutions based on the knowledge value chain model. By making reliability analysis and mean value analysis of a questionnaire survey result, the article clarifies the structure of the three-dimensional framework and verifies the rationality of the TdFKS.
基金supported by the Chinese Academy of Sciences(Grant No.KFJ-EW-ZY-008)
文摘Purpose： This paper introduces an amino acids industry knowledge service platform, which integrates industry data, science literature, and technology knowledge from patents.Design/methodology/approach： From the perspective of knowledge organization, the amino acids industry knowledge service platform comprises a basic data layer, a knowledge representation layer, and a knowledge service layer. The platform integrates heterogeneous information sources by means of a multi-dimensional integration index. It enables users to find technology knowledge from patents by employing the semantic Theory of Inventive Problem Solving （TRIZ）.Findings： This paper constructs an integrated amino acids industry database, which offers a general service oriented to the public, and a technical innovation knowledge base, which offers a value-added service oriented to enterprises.Research limitations： The technical innovation knowledge base only includes parts of amino acids technology knowledge, making it suitable to meet certain specific needs.Practical implications： Semantic annotation of technical innovation knowledge from patents requires manual work by domain experts.Originality/value： The amino acids industry knowledge service platform offers not only an integrated search service for amino acids industry information, but also a deep tech mining service for technical innovation knowledge of amino acids. It will offer a more personalized knowledge service in the future.
基金supported by the Ministry of Science and Technology of China(Project No.:2011BAH10B06)
文摘Purpose: The study was carried out to construct a domain knowledge service system based on the Scientific & Technological Knowledge Organization Systems(STKOS). Design/methodology/approach: The framework of a domain knowledge service system is designed on the basis of the STKOS, and the STKOS science and technology vocabularies, category systems, and ontology networks are applied to realize the knowledge organization and semantic linking of the scientific and technological information resources. Meanwhile, related knowledge-mining analysis algorithms and models are improved, and some tools such as Solr and D3 are used for developing the system. This system integrates various knowledge service modules, including unified search of domain information resources and knowledge-linked navigation, domain hotspot and burst topics monitoring analysis, knowledge structure and evolution analysis, literature citation network, and research agents’ cooperative relationship network analysis. Findings: The system can help to refine descriptions, knowledge organization, and the semantic linking of various kinds of information resources closely related to science and technology. Such resources include domain literature, institutions, scientists, projects, and more. Research limitations: Trial assessment and performance improvement should be carried out for the knowledge service application on the basis of more types of and larger quantities of domain information resources.Practical implications: The domain knowledge service system provides an integrated knowledge discovery tool, as well as several kinds of knowledge mining analysis services for researchers.Originality/value: Our practice can be used as a valuable guide for libraries and information institutions that plan to provide deep domain knowledge services.
基金jointly supported by the National Science Library of the Chinese Academy of Sciencesthe Bureau of Development and Planning of the Chinese Academy of Sciences
文摘Purpose： This paper documents an exploration of an innovative approach to the sharing of documents and information among the members of the National Alliance of Academies of Sciences （NAAS） in China, based on the practice initiated by the National Science Library of the Chinese Academy of Sciences （NSLC）.Design/methodology/approach： Through interviews and user surveys, we analyzed the general information demands of users from provincial academies of sciences （PASs） and problems of their document and information service teams. Based on our findings, we designed targeted services to help Alliance members support their document resources, information services for science and technology （S＆T） decisions, and their knowledge transfer achievements. Furthermore, we offered training courses for provincial service teams, researchers, and administrators, to improve their information skills. These activities represent a new collaborative model for professional library consortia.Findings： To date, our service has been extended to all Alliance members, covering 19 provinces in China, and the NSLC service covers all aspects of knowledge services of Alliance members, from basic document delivery services to subject information analyses.Research limitations： Different PASs have different understandings of the role of the document and information services in the process of scientific research. These differences limit information service sharing of the NSLC with the PASs, and affect the service performance. For the sake of convenience, the original survey was conducted in only three provinces, which may not fully reflect the information needs of users in each Alliance institution. In addition, quantitative and qualitative analyses have been limited by the coverage of the sample.Practical implications： Document and information sharing has not only taken advantage of the NSLC knowledge service system and cooperation model, it has also enhanced the range of services of the NAAS in China.Originality/value： Based on knowledge service enhancements, the NAAS in China has formed a new kind of library consortium, which has broken the traditional library alliance model that was based mainly on the sharing of resources and services.
文摘With user-generated content, anyone can De a content creator. This phenomenon has infinitely increased the amount of information circulated online, and it is beeoming harder to efficiently obtain required information. In this paper, we describe how natural language processing and text mining can be parallelized using Hadoop and Message Passing Interface. We propose a parallel web text mining platform that processes massive amounts data quickly and efficiently. Our web knowledge service platform is designed to collect information about the IT and telecommunications industries from the web and process this in-formation using natural language processing and data-mining techniques.
基金supported by the National Science & Technology Pillar Program During the Twelfth Five-year Period Plan of China(Grant No.2011BAH10B06)
文摘Purpose:Centralized on the construction of a personalized knowledge environment that can better meet the need of Chinese agricultural researchers,this paper presents the practice conducted by the National Agricultural Library(NAL)of Chinese Academy of Agricultural Sciences(CAAS)in the digital research environment.Based on the analysis of information needs of Chinese agricultural researchers,CAAS constructed digital research environments for its researchers at different levels,by means of providing more professional knowledge services for targeted researcher users.Design/methodology/approach:On the basis of the construction of public service platform—National Agriculture Information System of the Library of CAAS(i.e.NAL),local resources were integrated with public open resources by using key technologies,such as Web 2.0,knowledge navigation,linked data and intelligent retrieval,to construct an institutional personalized digital repository for CAAS researchers.Findings:By using the construction tool CAASPKE,knowledge environment platforms have been constructed for 10 CAAS institutes,taking roughly 33%of CAAS institutes.In addition,16 discipline information environment platforms have been set up for CAAS research teams,and 5 professional digital libraries for provincial agricultural academies,which spread in Beijing,Shanxi,Sichuan,and the Xinjiang and Tibet Autonomous Regions.Research limitations:User’s local collections ought to be integrated with IR resources of the CAAS platform constantly.Due to the lack of overall knowledge resources,functions of the platform have not been fully explored,so the effect need be evaluated with the time being.Practical implications:The construction of research knowledge environment in CAAS has not only contributed to the development of its personalized knowledge service system,but also made the functions of libraries transformed into the information service system.In this case,CAAS libraries are now playing more and more important roles in the innovation process of Chinese agricultural researchers.Originality/value:The innovative practice is the first endeavor that ever implemented in the agricultural information service area across China’s mainland.The construction tool developed for the knowledge environment of personalization could customize resources flexibly according to the need of different CAAS users,and it can organize the knowledge resources of CAAS institutes effectively.
