Based on a sample of 154 employees from 3IT companies in Xi’an,this paper conducts a confirmatory empirical study of examining the cross\|culture validity of reduced Price (1999) turnover intention model.This paper a...Based on a sample of 154 employees from 3IT companies in Xi’an,this paper conducts a confirmatory empirical study of examining the cross\|culture validity of reduced Price (1999) turnover intention model.This paper analyzes the relationship among the variables in the model and gets a model with good fit index.展开更多
The customer satisfaction index has great importance in ecomomic life.This article is mainly concerned with following three aspects:the first is the constructon and development of customer satisfaction index model in ...The customer satisfaction index has great importance in ecomomic life.This article is mainly concerned with following three aspects:the first is the constructon and development of customer satisfaction index model in different countries;the second is the comparation of two kinds of model estimation method;and the third is the sampling plan of customer satisfaction index and corresponding computation of the index.Then the author gives some advice on the construction of China customer satisfaction index.展开更多
文摘Based on a sample of 154 employees from 3IT companies in Xi’an,this paper conducts a confirmatory empirical study of examining the cross\|culture validity of reduced Price (1999) turnover intention model.This paper analyzes the relationship among the variables in the model and gets a model with good fit index.
文摘The customer satisfaction index has great importance in ecomomic life.This article is mainly concerned with following three aspects:the first is the constructon and development of customer satisfaction index model in different countries;the second is the comparation of two kinds of model estimation method;and the third is the sampling plan of customer satisfaction index and corresponding computation of the index.Then the author gives some advice on the construction of China customer satisfaction index.
