摘要
随着世界范围内风险社会特征的日益明显、重大突发公共危机事件的频发以及新一代数字信息技术的迅速发展及其在公共危机管理中的应用,目前,公共危机信息管理已成为一个具有重要学术影响力和社会影响力的新的学科交叉研究领域。文章以Web of Science和中国知网(CNKI)为检索来源,利用相关概念构造检索策略,根据所制定的纳入排除标准对文献进行筛选,最终确定1991—2023年的11603篇英文文献和2692篇中文文献进行文献计量分析。文献分析述评由两部分构成:一是基于科学文献计量的范围型综述;二是对领域热点和前沿主题的叙述型综述。范围型综述从文献增长情况、核心作者、学科领域、研究脉络呈现了领域发展的整体图景,显示出公共危机信息管理研究在文献数量快速增加的同时,其学科交叉特征愈发明显,研究议题也越发多元。叙述型综述着重对近10年的领域最新动态进行梳理述评,发现公共危机信息管理研究形成包括理论框架与领域议题、危机信息传播、风险沟通、危机中的社交媒体、风险分析与评估、数字应急与智慧决策6大热点领域,以及包括理论框架、领域议题、危机谣言、危机舆情、危机中的政府信息公开、风险感知、危机中的科学传播、风险沟通中的信息说服、危机中的社交媒体使用、社交媒体的应急潜能挖掘、危机相关社交媒体数据收集和处理、风险分析、风险评估、应急管理数字化、应急知识管理、案例推理应急决策16个热点主题。在此基础上,总结提出了公共危机信息管理研究未来的5大发展趋势,包括多学科交叉融合发展、关注新兴风险和未知风险、探索人与技术的协同、加强基础数据积累与共享以及强化政产学研协同创新。
With the increasingly apparent characteristics of risky societies worldwide,the frequent occurrence of major sudden public crisis events,and the rapid development of new-generation digital information technology and its application in public crisis management,public crisis information management has now become a new cross-disciplinary research field with significant academic and social influence.In this paper,Web of Science and CNKI were used as the search sources,relevant concepts were utilized to construct the search strategy,and the literature was screened according to the developed inclusion and exclusion criteria.Finally,11603 English and 2692 Chinese literature from 1991-2023 were included for bibliometric analysis.The bibliometric review consists of two parts:a scoping review based on scientific bibliometrics and a narrative review of hot and cutting-edge topics in the field.The scoping review presents an overall picture of the development of the field in terms of literature growth,core authors,subject areas,and research lineage.It is found that while the number of publications in public crisis information management research is rapidly increasing,its disciplinary intersections are characterized more and more clearly,and the research topics are more and more diversified.The narrative review focuses on the latest developments in the field over the past 10 years,and finds that public crisis information management research has developed into six hot areas,including theoretical frameworks and issues in the field,crisis information dissemination,risk communication,social media in crises,risk analysis and assessment,and digital emergency response and intelligent decision-making.As well as 16 hot topics including theoretical frameworks,domain topics,crisis rumors,crisis public opinion,government information disclosure in crises,risk perception,science communication in crises,information persuasion in risk communication,social media use in crises,exploring potential of media in energency response scenarios,crisisrelated social media data collection and processing,risk analysis,risk assessment,digitization of emergency management,emergency knowledge management,and casebased reasoning for emergency decision-making.On this basis,five major future development trends of public crisis information management are summarized and put forward,including the development of multidisciplinary cross-fertilization,focusing on emerging and unknown risks,exploring the synergy between people and technology,strengthening the accumulation and sharing of research-based data,and strengthening the collaborative innovation between government,industry,academia,and research.
出处
《情报学进展》
2024年第1期84-130,共47页
Advances in Information Science
关键词
公共危机信息管理
范围型综述
叙述型综述
热点主题
趋势展望
public crisis information management
scoping review
narrative review
hot topics
trends and perspectives
作者简介
沙勇忠,1968年生,博士,教授,博士生导师,兰州大学应急管理研究中心主任,兰州大学“一带一路”研究中心主任。兼任教育部高等学校图书馆学学科教学指导委员会委员,中国应急管理学会常务理事及校园安全专委会副主任等。入选国家级人才计划、教育部新世纪优秀人才、甘肃省拔尖领军人才等,享受国务院政府特殊津贴。主要从事公共危机信息管理、信息资源管理、“一带一路”等研究。国家社会科学基金重大项目“新时代我国数字强边战略及实施路径研究”首席专家,教育部哲学社会科学研究重大课题攻关项目“大数据驱动的城市公共安全风险研究”首席专家。出版《数据驱动的公共安全风险治理》《公共危机信息管理》《信息分析》(“十二五”普通高等教育本科国家级规划教材)等著作(含合著)13部,在国内外学术期刊发表论文160余篇。获教育部高等学校科学研究优秀成果奖(人文社会科学)二等奖、甘肃省哲学社会科学优秀成果奖一等奖等多项奖励;何路,男,1999年生,博士生。研究方向:公共危机信息管理,数字化转型;李潇敏,女,2000年生,硕士生。研究方向:公共危机信息管理,风险管理。
